Speaking of Jack Dorsey, it looks like he is making the PR rounds this week. He’s also featured in a nice piece at Rolling Stone.
I liked this bit where he responds to Seth Rogen’s concern that racists were being verified on Twitter:
That was heartbreaking. I DM’d him, and we got on the phone together. He said to me, “I’m surprised at myself for not hanging up…But I think you have the right intent. But you all are terrible communicators.” I agree, we have been bad at communication, we haven’t been as forthright as we need to, we certainly haven’t been as transparent. We do care deeply. But we need to do it in scalable ways. This work doesn’t happen overnight.